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Humans are creatures of habit. If you design a website that expects the users to change their behavior then the chances are you are going to encounter problems. From when were born our behaviors and motivations for doing things begin to take shape. We respond in a way that is unique to us. Some people prefer to start the day with a cigarette whereas for others its a trip to the gym. This is human nature. As a Usability Testing consultancy we spend countless amounts of time trying to help businesses and organizations reach their Usability goals. We try our best to adapt their services, processes and systems to make them more human friendly. That is the ultimate goal with User Testing; to make the product as useful and usable as it can be. Recently though Ive been thinking about the whole process. At Testing User we may advise you of a system, process or tool that is more usable   Read more about User Testing

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User centred design is a relatively new concept. Traditionally the focus has always been put on User requirements and their use of the products themselves. The marketing side of projects has always been left to the marketing department. With e-commerce sites in particular a web presence must meet the demands of its users and ultimately convince them to purchase your product or service. This is where User Testing or Usability Testing as its sometimes known comes into play. At Testing User Marketing and Usability are treated as pretty much the same thing because we recognize that if you conduct testing it should ultimately address as many of your business concerns as possible. With e-commerce were essentially talking about sales, but web sites commercial or not must all achieve their objectives in getting the User to do what you want them to. This can be anything from filling in a   Read more about User Testing

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As a Usability engineer I have gained quite a lot of experience through nearly 10 years of commitment to how people research and observe to gain a better understanding of natural human behaviour. My particular field of expertise has been the study of interactions with digital interfaces, mostly web sites. I wonder what its like to be a participant in a Usability test Here at Testing User we have developed a product that allows you the opportunity to connect with your users in their real world environment. You might have heard us brag a little about how familiar our User Testing panel is with the software and how it allows for real User interaction. Yesterday though I got an opportunity to enlist in a Testing User study being done for a new client. My first chance after years of conducting studies to actually participate as a real world user and see how our new system performs. Once   Read more about User Testing

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When you hear people talk about the above they are essentially observing the same problems but from different angles. They are all interlinked to contribute to the success of a project which ultimately depends on the product meeting the expectations of its targeted users. Let’s first break them down though. User Interface design or user engineering refers to the general design of products which depend heavily on user interaction. This can apply to nearly everything including; mobile phones, household items, cars but most importantly websites. Yes in the last 5 to 10 years there has been heavy focus on websites because they have become the mouthpiece of nearly every brand. Usability Testing has helped companies to answer the questions that are crucial to the success of their website. Most commonly why do Users leave my website? User Experience design approaches Usability problems   Read more about User Testing

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When businesses chooses to experiment with a methodology like Usability Testing, the chances are that they are not that familiar with it. Probably one of the biggest challenges facing those brave enough to experiment with User Testing is choosing the right service. Testing User clients come from businesses both small and large, but the feedback we receive tells us that our Usability product is different. Different because the next biggest challenge after you have chosen the right service is not to do with the quality of the data itself or the feedback you receive, but the extraction and presentation aspect of all these numbers and statistics you get back. I mean think about it the goal of any business looking for a return on their Usability investment is the prospect of extracting meaningful Usability insight. Furthermore they want this insight and data to be actually used and applied   Read more about User Testing

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